Privacy Policy
Al Khaleej Kitchen & Home is committed to protecting the privacy of visitors to our site and users of our services. This policy outlines how we collect, use, disclose, and protect information gathered through our online platform.
1. Who We Are
Al Khaleej Kitchen & Home provides expert services in kitchen design, supply, and installation, including custom cabinetry, appliance integration, countertop fabrication & installation, layout design, full renovations, and the supply of accessories & hardware. We are located at Building 18, Street 4B, Al Quoz 3, Dubai, Dubai, P.O. Box 17890, UAE.
2. Information We Collect
We may collect various types of information in connection with your use of our site and services, including:
- Personal Information: Information you provide directly to us, such as your name, contact details (postal address), project details, preferences, and any other information you submit when inquiring about our services, requesting a quote, or engaging with us.
- Technical Information: Information automatically collected about your device and visit, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Usage Information: Information about how you use our site and services, such as the features you use, the links you click, and the searches you conduct.
3. How We Collect Information
We collect information in several ways:
- Directly from you: When you contact us, fill out forms, provide project details, or communicate with us.
- Automatically: As you navigate through our site using cookies and other tracking technologies.
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our site and services, including delivering custom kitchen solutions and related offerings.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process transactions related to our services.
- To personalize your experience on our site.
- To understand and analyze how you use our services and site to improve them.
- To develop new products, services, features, and functionality.
- For marketing and promotional purposes, such as sending you updates and information about our services (you may opt out of receiving such communications).
- To comply with legal obligations and protect our rights and interests.
Our processing of your personal data is based on legal grounds such as the necessity to perform a contract with you, our legitimate business interests (e.g., improving services, marketing), your consent, or necessity for compliance with legal obligations.
5. Sharing Your Information
We may share your information with third parties only in limited circumstances:
- Service Providers: We may share information with third parties who perform services on our behalf, such as IT service providers, marketing services, and other business support functions. These parties are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of company assets.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell your personal data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
7. Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate personal data.
- Request erasure of your personal data.
- Request restriction of processing of your personal data.
- Object to the processing of your personal data.
- Request data portability (transfer of your data to you or a third party).
- Withdraw your consent at any time where processing is based on consent.
To exercise these rights, please contact us using the details provided in the Contact Us section below.
8. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you. You can typically set your browser to refuse cookies or alert you when cookies are being sent.
10. Links to Other Websites
Our site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Children's Privacy
Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Al Khaleej Kitchen & Home
Building 18
Street 4B, Al Quoz 3,
Dubai, Dubai,
P.O. Box 17890,
UAE